Privacy Policy for Relink

Last Updated: April 24, 2025

Introduction

Welcome to Relink ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

This Privacy Policy applies to information we collect when you use our website, mobile application, and other online services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Data

Email Addresses: We collect your email address when you register for an account or sign up for communications.
Analytics Data: We collect data about how you interact with our Service, including pages visited, time spent on pages, and features used.
Browser Fingerprints: We collect browser fingerprinting data, which may include information about your browser type, version, operating system, and hardware configuration.

How We Collect Information

Direct Collection: Information you provide when registering, updating your profile, or communicating with us.
Automated Collection: Through cookies, web beacons, and other tracking technologies when you interact with our Service.
Third-Party Sources: We may receive information about you from third-party partners, service providers, and publicly available sources.

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our Service
Process and fulfill your requests
Send you technical notices, updates, security alerts, and support messages
Communicate with you about products, services, offers, and events
Monitor and analyze usage and trends to improve your experience with our Service
Detect, prevent, and address technical issues
Protect against harmful, unauthorized, or illegal activity

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal data based on the following legal grounds:

Your consent
Performance of a contract with you
Compliance with a legal obligation
Our legitimate interests, such as improving our Service and maintaining security

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share your information with third-party vendors, service providers, and other partners who work on our behalf. This includes Stripe, which processes all payments for our subscription services. When using Stripe, your payment information is subject to Stripe's privacy policy and terms of service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: We may disclose your information for any other purpose with your consent.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

International Data Transfers

We are based in Portugal, and your information may be processed in Portugal and other countries where our service providers are located. These countries may have different data protection laws than your country of residence.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct inaccurate information about you.
Erasure: The right to request that we delete your personal data in certain circumstances.
Restriction: The right to request that we restrict the processing of your personal data.
Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: The right to object to our processing of your personal data.
Withdraw Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our Service is intended for users of all ages, including those under 18. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@relink.fyi

Additional Information for EU Residents

For users in the European Union, please note that the data controller for your information is Relink, located in Portugal.

The Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados or CNPD) is the supervisory authority responsible for monitoring the application of data protection legislation in Portugal.